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ComplaintsforRoyal Nefertt Maus
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Complaint Details
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Initial Complaint
02/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
In the fall of 2021 I paid a $250 deposit for a silver female Egyptian Mau kitten that was supposed to be available to me by mid-December 2021. I used Venmo to send the deposit. It took prompting to receive photos of any kittens. The photos he sent were a bit old as well and not clear of what the condition of the kittens. He would never send any other photos. After much frustration I told him to send an updated photo to show proof of these kittens. He would not update me of any vaccines or doctor visits that my kitten should have had nor when they would be spayed. The address you have on file is different than the address that I was to travel to to pick up the kitten which he said was in Henderson, Nevada. He never updated me or anything until I asked or demanded an update and he said very little to make me feel confident he was legitimate. It appears to be a scam. He said he would provide me a refund, but never did. All of this communication happened via email. He will not call me after letting him know that's what is expected since I would be traveling there. When mid-December rolled around, he never contacted me to tell me the kitten was ready to pick up or when I could pick her up. I asked for a refund. He agreed to send it, but NEVER did. Communication from him has ceased.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
3205 W Perez Ave
Visalia, CA 93291-8598
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.