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Find a Location

Kings Mortgage Services, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kings Mortgage Services, Inc.

      4244 W. Mineral King Ave. Visalia, CA 93291

    • Kings Mortgage Services, Inc.

      685 W. Alluvial, Ste 105 Fresno, CA 93711

    • Kings Mortgage Services, Inc.

      1507 N 11th Ave Hanford, CA 93230-2807

    • Kings Mortgage Services, Inc.

      2020 High St Ste A Selma, CA 93662-3518

    • Kings Mortgage Services, Inc.

      3700 W Mineral King Ave Visalia, CA 93291-5531

    Business ProfileforKings Mortgage Services, Inc.

    Mortgage Lenders
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 04/10/2013 BBB confirmed that Kings Mortgage Services, Inc. had not obtained a necessary license from Bureau of Real Estate. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dre.ca.gov - 8773734542

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Residential Mortgage Loans Residential Mortgage Lending

    Business Details

    This is a multi-location business.

    Find a Location

    Kings Mortgage Services, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kings Mortgage Services, Inc.

        4244 W. Mineral King Ave. Visalia, CA 93291

      • Kings Mortgage Services, Inc.

        685 W. Alluvial, Ste 105 Fresno, CA 93711

      • Kings Mortgage Services, Inc.

        1507 N 11th Ave Hanford, CA 93230-2807

      • Kings Mortgage Services, Inc.

        2020 High St Ste A Selma, CA 93662-3518

      • Kings Mortgage Services, Inc.

        3700 W Mineral King Ave Visalia, CA 93291-5531

      Location of This Business
      4244 W. Mineral King Ave., Visalia, CA 93291
      BBB File Opened:
      6/26/1997
      Years in Business:
      27
      Business Started:
      3/1/1997
      Business Started Locally:
      3/1/1997
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 4170040 for this business, issued by Department of Business Oversight

      These agencies may include:

      Department of Business Oversight

      1515 K St Ste 200

      Sacramento CA 95814

      (866) 275-2677

      http://www.corp.ca.gov

      BBB records show a license number of 01220382 for this business, issued by Bureau of Real Estate. The expiration date of this license is 4/10/2013.

      These agencies may include:

      Bureau of Real Estate

      1651 Exposition Blvd

      Sacramento CA 95815

      (877) 373-4542

      http://www.dre.ca.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Kings Mortgage
      Business Management
      • Pamela Raeber, Owner
      • Nancy Castillo, Branch Manager
      • Ms. Paula Silva, Branch Manager
      • Jana Holmstrup, VP Operations
      • Gerald Hayes, Branch Manager
      • Steve Martin, Branch Manager
      • Teresa Coelho Halvorson, Branch Manager
      Contact Information

      Principal

      • Pamela Raeber, Owner

      Customer Contact

      • Jana Holmstrup, VP Operations
      Additional Contact Information

      Fax Numbers

      • (559) 713-1275
        Primary Fax
      • (559) 713-1065
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/09/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      My experience with Kings Mortgage Service has been nothing short of a nightmare. I applied for a loan through them via a broker, and it turned out to be the most stressful process of my life. Communication was non-existent and when it did happen, it was incredibly confusing and contradictory.Firstly, I had to fill out paperwork multiple times because they repeatedly made mistakes. They initially offered buydown points which I agreed to and signed for on the closing disclosure. After two weeks of silence, they suddenly informed me they were no longer offering that option, forcing me to settle for a higher interest rate and redo all the paperwork.As my sale contract neared expiration, I received no updates despite my broker's numerous inquiries. Finally, when I managed to secure a contract extension from my seller, Kings Mortgage Service simply stated, "there will be no answer until after the holiday." This lack of urgency and professionalism was shocking.After nearly 60 days of stress and uncertainty, I received a **** email from them stating they couldn't approve the loan without any explanation. This was after they ran my credit over 20 times across all three bureaus, leaving me with over twenty separate hard inquiries on my credit report.In a desperate attempt for clarity, I called the number listed on my Closing Disclosure and was met with appalling rudeness. The person on the other end dismissed me, accused me of being a scammer, and refused to provide any information, stating they don't deal with the public.Overall, Kings Mortgage Service has proven to be the most unprofessional and incompetent company I have ever dealt with. My personal information is scattered in countless binders on their desks, my good faith deposit has been tied up in escrow for 60 days for no reason, and I have been denied a loan with absolutely no explanation after enduring two months of stress.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan T

      1 star

      07/09/2024

      Not even 1 star is earned. I was pre approved for a P&L FHA loan with Kings Mortgage Services LLC. I found a house and I signed my purchase contract on May 16 with a 45 day closing suggested by my broker because this was a popular loan but there was not a lot of people to handle the work load so he set a safe closing date for June 28. I had all of the appraisals, inspection, WDO inspection and because a new roof was to be added before closing I had to pay for another appraisal and inspection. Our homeowners was bonded and all documents submitted before our closing date but were pushed back to July 10th to close by the lender because they were behind with the Independence Day approaching. I signed my closing disclosure July 28th. I received a call from my lending broker on July 1st to be told that Kings Mortgage Services LLC could no longer approve the P&L FHA loans for me and hundreds of clients who had even signed at closing because they lost their investors backing for the loan with no warning to any clients. I called Kings Mortgage and spoke to *************************************** because he was listed as a contact on my closing disclosure and was met with hostility and rudely told he did not speak to the public. I was left feeling like I was scammed on a large scale and worried about all the private information they held of mine and no regard for the money lost and time waster for myself as the buyer and the seller who had waited and put a $23,000.00 roof on the home we were approved to purchase. Mind you I was purchasing a home $100,000.00 below my approval limit. So there would be no close calls. This company owes a lot of people money back. All the fees and losses that were paid out during these loan hustles for myself and many other trusting people who chose to go with Kings Mortgage. They need to make it right. Im struggling to recoup lost fees and now incurring more trying to buy my home in another loan process paying all fees yet again! Run from this company!!!!

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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