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Complaint Details
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Initial Complaint
12/14/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Greetings, I didnt realize, I purchased two of the same items (K18 HIDDEN CAMERA DETECTOR). I have sent one of the duplicate items back for a refund. Also, I decided not to keep the Faraday Blackout Wallet. I went ahead and returned that item as well. I only kept one of the K18s and the Pyro Plasma Arc Lighter. I have went ahead and sent the package out today October 31, 2023. I did not realize and forgot to include the order number and email address on the package slip. Above you will find all the necessary information needed to process my returned package. If there are any questions or concerns in completing this matter please feel free to contact me at my above e-mail or via cell phone number: *************. Attached is a photo receipt proving proof of sent out **** package.NAME: *********************** ADDRESS: ***************************************************************************** PURCHASED DATE: October 18, 2023 E-MAIL: ************************ ORDER NUMBER: #****. ATTACHED PURCHASE CONFIRMATION NUMBER: #1J4RXM5WQ PACKAGE DATE SENT: October 31, 2023 **** TRACKING NUMBER: **** **** **** **** **** 73.Business response
12/14/2023
This does appear to be a complaint, but rather a customer service question. We are contacting the customer. Thank you.Customer response
12/14/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Contact Information
606 E Acequia Ave
Visalia, CA 93292-6429
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.