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Find a Location

Neri Discount Alignment and Auto has 1 locations, listed below.

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    Business ProfileforNeri Discount Alignment and Auto

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/16/2019

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers alignments, break repairs, transmission services. 

    Business Details

    Location of This Business
    1024 Service Pl Ste 100, Vista, CA 92084-7280
    BBB File Opened:
    10/27/1999
    Years in Business:
    24
    Business Started:
    10/27/1999
    Accredited Since:
    1/16/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Felipe Neri Ambrocio - Aguilar, President/Owner
    • Ms. Noe Ambrocio - Aguilar, Secretary
    Contact Information

    Principal

    • Mr. Felipe Neri Ambrocio - Aguilar, President/Owner
    • Ms. Noe Ambrocio - Aguilar, Secretary

    Customer Contact

    • Mr. Felipe Neri Ambrocio - Aguilar, President/Owner
    Additional Contact Information

    Fax Numbers

    • (760) 639-4696
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To whom it may concern, on April 4th l took my ***** CRV 2006 to get an alignment, it is a four-wheel alignment requirement after he finished he told me that he could not align the rear right side due to a slippage in the camber toe adjusting Bolt. We asked him if there was any way he could have known this before continuing the alignment because basically he charged me for an uncompleted service he told me there was no way after speaking with several businesses I was informed that a four-wheel alignment starts in the rear therefore he knew right when he started that he was not going to be able to finish this service completely yet he continued. My aunt contacted him on the phone on that day he told her that it would have to get repaired and then he would have to charge $90 again when he was told that the service should not have continued he offered to discount a realignment for $45. My aunt decided to take it to a different mechanic and after informing herself on everything that was needed and how this mechanic really did not seem to know what he was talking about we did not take my car back to get it realigned through them. On April 23rd when my aunt had time due to her busy schedule at work she confronted *********** and brought to his attention how he was misleading at that point he recanted and said he never said he was going to recharge that he would have aligned it for free after going back and forth there was a lot of different things he said that did not coincide with the original comments at this point I'm going to try to get my money back through my MasterCard because I feel he charged me for a service that was not completed.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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