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ComplaintsforGreider Eye Associates
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Complaint Details
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Initial Complaint
12/11/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Greider Eye is not responsibly handling health information.On December 7th, I went to Greider to routine eye exam.Exam went fine. No complaints.They handed me a prescription for a completely different person.I only noticed the error when attempting to purchase glasses and optician noted that the prescription didn't match my id.Not only did they send me off with someone else's prescription and personal details but I have no reason to believe they didn't send my prescription and personal details off with someone else.When I contacted them, they exhibited no concern about the error or apology. I find the routine of this very concerning.Additionally, this is just a huge waste as they have no have no system for sending secured emails and I have no way to securely receive faxes. Meaning return trips to both their office and the optician.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.