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Find a Location

RV Rent California has 1 locations, listed below.

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    Business ProfileforRV Rent California

    RV Rental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers recreational vehicle rentals.

    Business Details

    Location of This Business
    1903 W Vista Way, Vista, CA 92083-6017
    BBB File Opened:
    4/3/1995
    Years in Business:
    29
    Business Started:
    4/3/1995
    Business Incorporated:
    9/5/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • RV Rent California Inc
    Business Management
    • Ms. Meaghann Cobb-Ibba, Owner
    Contact Information

    Principal

    • Ms. Meaghann Cobb-Ibba, Owner

    Customer Contact

    • Ms. Meaghann Cobb-Ibba, Owner
    Additional Contact Information

    Fax Numbers

    • (760) 631-0629
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I reserved an RV on 6/11/22 from RV Rent CA. The reservation was to begin on 8/31/22 and end on 9/9/22. The night of 6/11/22 my travel plans fell apart due to family issues and I had to cancel my reservation. I emailed RV Rent CA to inform them of the cancelation(the same day I made the reservation). They have made two charges to my credit card one for $500 and one for $177.09. I have sent several emails to RV ******** requesting a refund and I have also left several voicemails. They did email me a cancellation acknowledgment, but I have been unsuccessful in reaching anybody who can help with issuing a refund. On Thursday 6/16 ***** from RV Rent CA called and left me a voicemail stating I needed to call the insurance company IMG regarding a refund. I called and talked to IMG and was informed I have not been billed any amount by them. The agent from IMG emailed screen shots to show I have not been billed by them. See attached docs. These docs have been emailed to RV Rent CA and since then I have been unable to reach anyone at the their company.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Garry G

    1 star

    11/06/2021

    We rented the Big Blue Turbo. We had so many issues, breaking down after just the second day on the way to the grand canyon. We were stuck in 108-degree weather for over 4.5 hours with three small dogs, my wife, and my son. We also had issues that I had to fix myself with water in the diesel fuel. We missed almost all of the spots we wanted to stop at and had to drive some 10 hour days. It was one of the worst experiences we had. The table in the center was broken and fell into my wife, bruising her leg. If there were smaller kids, they might have been in serious trouble of getting hurt. All of the drawers had to be duct-taped closed. We had to put a paper on a window because the shade was missing. The front windshield was cracked, the fender was missing as the last renters knocked it off. They tried to charge us for this. The door going into the bedroom was broken and could not be closed during travel. We had to Jam a rag in to keep the door from slamming open and closed. The refrigerator failed on the three days causing all of our food to be thrown out. The passenger-side mirror was taped and kept falling and going out of position, which was very dangerous. This ** should be taken off the road; it's unsafe in its current condition. I could go on and on. I did cause damage to the awning, and our insurance paid for it. I have tried emailing for weeks and have made four calls for weeks on end, and ******** and Failenn have not had the common courtesy of responding to us.Avoid the company like the plague. This is unacceptable, and the ** was extremely dangerous.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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