Customer ReviewsforEvans Tire & Service Centers

I had a terrible experience at Evans Tire in *********. I went for an oil change and they told me my car had an internal oil leak and that needed to be fixed before doing the oil change. I agreed and I paid $2034.23. When I drove my car the engine light was on, the engine idle was above 1200 rpm (should be 750); when I would release the gas pedal my car would shake. I went back 8 times and they didn't resolve the problems and lasty they wanted to charge me $500 for a new throttle. I took my car to the ***** dealer to fix all the problems that Evans caused. The valve cover that Evans had put was not the right one; the throttle that Evans wanted to charge me $500 was under warranty; they found the A/C wire connector broken and they found other things that Evans didn't take care of. Also I realized later that Evans tire had charged me $513.00 twice for the same service; they later reimbursed me.Do yourself a favor and DO NOT go to Evans Tire in ********* and if they tell you that your car needs services go somewhere else for a 2nd opinion.

We apologize for your negative experience at our store. Our team strives to provide exceptional service, and we take customer feedback seriously. We would appreciate the opportunity to address your concerns directly. Please contact us at **************** or ************ as we would like to discuss this matter further.

Complete unprofessional manager was a total a****** and walked away with zero help

Our team would like to investigate this matter further. Please contact us at **************** or ************ so that we can resolve this issue promptly. Thank you for bringing this to our attention.

They put good tires on my car but required $1400 in repairs. They also applied a $200 warranty I did not know about. Later I went back for an oil change which went fine. Except I asked that they install my wiper blades. They asked for $75 just to install the blades! I said no of course

We are concerned to hear about your experience. We strive to provide exceptional service to all of our customers. We apologize for any inconvenience and appreciate your feedback. Please feel free to reach out to us at **************** or ************ to discuss your concerns further. Thank you for bringing this to our attention.

I recently had an encounter at Evans Tire on ************* that left me feeling uneasy and compelled to share my insights. There seemed to be a noticeable shift in their approach, veering towards persuasive tactics that suggested services and products beyond what seemed necessary. On one occasion, I was explicitly recommended to delay my visit due to the absence of a more experienced mechanic, a suggestion that came directly from ****. This struck me as undermining my confidence in their team's overall capability.Additionally, the pricing structure appeared markedly inflated. When expressing my knowledge of automotive care or questioning the necessity of recommended work, the response was unexpectedly dismissive and, at times, outright rude. This is a ***** contrast to my previous experiences, having entrusted them with my vehicle's care over the years, amounting to significant expenditure on my part.Regrettably, it appears that the ethos of the establishment has evolved. Where once I felt assured of their integrity and commitment to genuine service, there now seems to be a pivot towards exploiting the lack of automotive understanding among their clientele, aggressively upselling and capitalizing on the trust of unwary customers. This transformation is deeply disheartening, particularly given my long-standing relationship with them. I highly suggest looking elsewhere for automotive services, to avoid potential disappointment and unnecessary expenditure.

Hello ******, we are disappointed to hear about your experience. We strive to provide the highest quality services and include informative descriptions of our work. If you would like to contact us directly, please email us at ****************. Thank you.

Bought my car there for an oil change. They let a young, untrained technician change the oil on the vehicle. When the service was complete, I drove off and there was smoke (not alittle smoke) coming out the tail pipe (looked like the car was on fire. I turned around and went back to the shop and the manager ********* said your car has 60k miles and usually thats when the car turbo goes bad. He and couple other techs try to clean the oil. I decide to get the car towed home. Have t drove it or started since 11/13/23. It was parked on the sidewalk for 2 months. While I saving up and to get it towed to the dealership. The dealership technician diagnosed the issue and wrote in his notes, that the transmission oil was low and the oil level is overfilled! Evans tires need to pay for the damage it has done to my car.

Our team would like to investigate this matter further. Please contact us at **************** so that we can resolve this issue promptly. Thank you for bringing this to our attention.

Horrible customer ********************** and rude employee *****************************. The workers scratches up the rims on my truck and tried to blame me for it. They then stopped work and made me wait all day at there store.