Business ProfileforMidas/SpeeDee Walnut Creek

After visiting the Midas shop on Main street in Walnut Creek on May 15th 2024. My wheel lock was not returned to me. I had an oil change and tire inspection done for $51. The technician at the counter told me the wheel lock keep was replaced and was on top of the tire, In the trunk of the vehicle. When I went to search the vehicle for the wheel lock I could not find it. I returned to the store. Described the issue and the technician behind the counter said yeah, we have a lot of wheel locks, one of them might be yours The technician did make time for me, and tried a few of the wheel lock keys, but to no success. I was forced to take my car to the dealership and pay to have the wheel locks forcibly removed. This plus new wheel locks totaled $350. $250 for the labor and $100 for the new wheel locks. I do feel as though the Midas shop should pay for some portion of these costs. It was my mistake to have not checked for the wheel lock before I left the shop. But Midas should have just returned the lock to me and all of this could be avoided. In addition, I only worked with one technician while at the store, but his customer ********************** skills were lacking. Very gruff and short with me during the process.