Business ProfileforGolden State Power Solutions

4/16/2022 Dears Sirs,I am writing this letter to make a formal complaint regarding ***************************** owner/ contractor of Pacific Power Company who was referred to me from the Generac residential home standby generator purchase website as a bone fide contractor for sales, installation and service of residential Generac home generators. But, his work and service was and is both incompetent and negligent.I met with **** for the first time in September of 2021. I signed his contract which involved a 3 part payment: 1-deposit, 2-after installation and final 3-after obtaining permit from the County. After building a new concrete retaining wall / pad and sound insulation fencing **** then revealed to me that I would not be able to obtain a permit from Oakland County for various reasons including that the County is going green and perhaps because he miscalculated the minimum distance requirement between homes for a permit to be issued. Yesterday, I received a $1178.44 **** from the local electrical carrier PGE for excess electrical use over the last 12 months. As it turns out, since the day the electrical work was done in mid November 2021 our solar had been turned off by Todds subcontracted electrician and so no electrical from our solar was fed into the grid. Of course **** has not answered my email or phone message when I attempted to contact him about this and the electrician did come by the house today and acknowledged he had failed to turn the solar back on.Further, it has come to my attention the supposed weekly 2 minute auto runs are not happening. I contacted **** by phone and email 2 weeks ago and he has not responded to this request for a check up.