ComplaintsforUberZon Club
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/29/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Used a code to purchase a product on Amazon with the promise of a rebate. I have the product as a Christmas present. I checked every week but the rebate was stuck in pending. I emailed and no response. Then, I was no longer able to log in. Now, it looks like their site is gone and I'm out money.Initial Complaint
04/28/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I purchased items in 2022 with the promise of rebates for each item. The Uberzon website is no longer in service and my attempts to email the company were returned. I can't access the website to see my purchase but based on my Amazon orders I am owed (at least) $53.64 for the past 3 purchases I made using Uberzon.Initial Complaint
02/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The website posted a rebate offer for earrings. Purchase was made and they advise refund will be sent 35 days after delivery. ******** was made in July and now they do not respond to emails regarding rebate that has still yet to be received. They had another rebate offered in September and have failed to provide that rebate as well. Initial emails were answered, but then after screenshots for the purchases were provided no other response has been provided and no refunds have been given.The company does not have a phone number to contact as I have tried and follow up emails and attempted conversations are never responded to.Initial Complaint
10/04/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
The website posted a debate offer for earrings. Purchase was made and they advise refund will be sent 35 days after delivery. Purchase was made in July and now they do not respond to emails regarding rebate that has still yet to be received. The company does not have a phone number fo contact as I have tried. There are multiple people with this issue and have not been contacted backBusiness response
01/25/2023
Consumer Response /* (2000, 9, 2023/01/24) */ This company has since given refund
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Walnut, CA 91789-2706
Customer Complaints Summary
6 total complaints in the last 3 years.
0 complaints closed in the last 12 months.