ComplaintsforMountain Mike's Pizza
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Complaint Details
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Initial Complaint
05/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Came into this business, with coupon on hand. It's ***** for a large pizza, bread/cheese sticks with a 2 liter soda. When it came to pay, she ****** said she can not validate the coupon for the 2 liter. That it is no for dine in. No where on the coupon does It say it does not. ******, also said she can only give me 2 fountain drinks. That she needs to have corporate fix this. I have always came in with my coupon, but never done in. I've always have it take out. When I asked for my receipt, she circled 2liter, and wrote 2 fountain drinks. Not sure If this lady is the owner or an employee. But she was rude, did not even let me explain. That no where on the coupon does it specify if dine in, you will only get 2 fountain drinks. I wish she would have validated my coupon. Then have that coupon fixed/corrected with **************** like she said she would. I'm pretty sure I am not the only one this has happened too. But I'm sure I'm the only one to put in a complaint. I hope you can call the business and get this issue fixed. Or have them have it fixed on their coupon. Even though it's been like that for many years. No fine print stating if using dine in, you will only be given 2 fountain drinks. Other than this issue, food is delicious. Have a great day Thank you.Customer response
05/03/2023
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.