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ComplaintsforSelf Made Training Facility - West Covina
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My name is *********************. I wanted to speak to you regarding a threat and unprofessionalism of the trainer *******************. I have been training with **** for a month and half things started off great then progressed to him not showing up to our scheduled training sessions or him showing up 30 minutes late. I had to reschedule a training session I had with him and told him the days I was available and see whatever time he had so I can make it up he did not respond back to me until a Week Later yet he was posting on his social media people he was training. That to me was showing me he didnt care about me as a paying client. Hes came late to our training session stating he has a long night n shows up late how is that professional? Im very upset and I no longer would like to train in that facility or with ****. He responded with how the gym does not take past dues lightly and I will be hearing from someone in charge and stating I will have to pay or get sent to collections. I am not the only person he has done this too hes does this to another client that was with him for 7 months and also is willing to speak up regarding how he treated her. Please i would really appreciate if we can discuss this matter. I can be reached either via email or by phone. Thank you hope to hear from you soon and find a solution to this ****************************** ************ Thank you *********************
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
West Covina, CA 91790-2005
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.