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Find a Location

Ole Henriksen Face & Body Spa has 1 locations, listed below.

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    Business ProfileforOle Henriksen Face & Body Spa

    Business Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8622 W Sunset Blvd # A, West Hollywood, CA 90069-2302
    Years in Business:
    49
    Business Started:
    1/1/1975
    Business Incorporated:
    1/1/1975
    Type of Entity:
    Corporation
    Alternate Business Name
    • Henriksen of Denmark Skin Care Center
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Su:
    10:00 AM - 7:00 PM
    Contact Information

    Customer Contact

    • Vance Soto, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I only received the following 3 items and I would like to return them for a full refund to my original form of payment: BANANA BRIGHT SUN-KISSED SELF-****** + MAKEUP PRIMER - 1 OZ Size: 1 oz Quantity: 1. BANANA BRIGHT MINERAL SUNSCREEN SPF 30 - 1.7 OZ Size: 1.7 oz Quantity: 1. FIND YOUR BALANCE OIL CONTROL CLEANSER - 5 OZ Size: 5 oz Quantity: 1. I would also like a refund to my original form of payment for the missing items: BANANA BRIGHT+ VITAMIN CC STICK - BANANA Quantity: 1. BANANA BRIGHT+ EYE CRME - 0.5 OZ Size: 0.5 oz BANANA BRIGHT MINERAL SUNSCREEN SPF 30 - 1.7 OZ Size: 1.7 oz Quantity: 1. FIND YOUR BALANCE OIL CONTROL CLEANSER - 5 OZ Size: 5 oz Quantity: 1. BANANA BRIGHT+ VITAMIN CC STICK - APRICOT Quantity: 4. HYGGE HOTEL BODY CARE DUO Quantity: 1 I been trying to communicate with the company but nobody has responded back to me.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca R

    1 star

    05/29/2023

    Literally the worst "spa" experience I have ever had. I walked out after 15 minutes because of how bad and disrespectful it was.Let's start by the fact I was fat shamed by 2 employees who literally told me they couldn't find a robe big enough for me. One covered me in towels. Keep in mind- i'm a size medium with a large chest and one of the people fat shaming me was larger that me, lol. Then they told me i couldn't have a scalp treatment because it would mess up the glue in my hair extensions. 1) I don't have glued in extensions and literally every upscale spa in *********** has been able to do scalp massages and treatments with extensions because tons of people have them out here!!! 2) There is no face opening on the massage tables so your neck is at an awkward angle to the side. I asked about this and got such attitude regarding it- I asked because i'd recently been sick and it hurt my throat to be turned at that angle for long.In short- I asked to pay the cancellation fee for my appointment, seeing as the only thing I got was a 9 minute foot soak- the manager in the front was extremely rude and wouldn't refund. She said what more happened other than the robe incident- and I had to literally tell this unprofessional manager that fat shaming someone is enough for a refund and to walk out!!! especially since i'm not even a size large and had her employees wrap me in towels- what the actual f.This place left me in tears on what would've been a nice treat on my memorial day off. I will never return even though I live literally around the corner and feel that i've been robbed for $395 dollars for a 9 minute foot soak. This place should be ashamed of itself and I will keep escalating my experience.

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