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ComplaintsforCandy Direct
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
-Date of Transaction: 09/16/22 -Amount of money paid: ****** -Ordered: Candy -Dispute: Placed an order online via their website. Emailed for a tracking # or status of my order, never heard back. Emailed to request a refund after never receiving my order, never heard back. Have called and emailed multiple times, never received a reply or call back. I tried disputing the charge with my CC but they did not allow it as they said I had to reach out to the merchant but the merchant is MIA. -Recently found via their ** page they have done this to several other people. - ***********
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.