Customer ReviewsforCredique
31 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Johnathan D
1 star09/12/2024
Scam. Dishonest business. If you see a charge from this company, rapid intervention is essential. They will continue to steal from you until you stop themReview from Cesaleigh K
1 star09/06/2024
Im not even sure why this company started pulling from my account but twice now I have had $39.95 pulled out for nothing!!! I want whatever they are claiming its for canceled immediately and I want my refund.I want confirmation for the cancellation and refund or I file a formal complaint with my bank.Credique Response
09/09/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with may be recommending our services. Therefore, some of these companies may be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.In addition, you could file a BBB complaint directly for fast processing.We confirm that your account was canceled on 9/9/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Tammy H
1 star09/02/2024
Had a charge of ***** show up on my bank statement today. I did not authorize this charge and I want my money back! I found the company site and called. The *** tried to get me to accept services every way he could. I told him NO several times and requested an email stating I would not be charged again. He said I signed up for their services, which I do NOT recall doing and said my money could not be refunded!Credique Response
09/03/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with may be recommending our services. Therefore, some of these companies may be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.We confirm that your account was canceled on 9/2/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Austin H
1 star08/31/2024
I'm not sure how but got charged from them for a dollar then ***** and I don't know anything about that just started a couple weeks ago then today ***** id like to cancle anything and stop getting charged for this.Credique Response
09/02/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with may be recommending our services. Therefore, some of these companies may be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.We confirm that your account was canceled on 9/2/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Jennifer W
1 star08/27/2024
They scammed me out of *****!!!! I want my money back!Credique Response
08/29/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with may be recommending our services. Therefore, some of these companies may be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.Upon reviewing your complaint and your account we noticed that a chargeback alert has already been initiated with the bank. As such, the bank refunded the original payment method for your transactions. The account was canceled when the chargeback alert was initiated, on8/27/2024.. A cancellation confirmation email was sent to the email on file on this day. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way. Thank you.Review from Samuel S
1 star08/16/2024
I don't know why I'm getting charged would like my money back and everything cancelledCredique Response
08/20/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We confirm that your account was canceled on 8/20/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Tiffany D
1 star08/13/2024
I got a random charge for $1 then $39.95 I have no idea what this is from!? How do I stop it?Credique Response
08/14/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with *** be recommending our services. Therefore, some of these companies *** be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.We confirm that your account was canceled on 8/14/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Shyla H
1 star08/12/2024
I did not authorize this at all I want it taken off I tried calling and get voicemails.Credique Response
08/14/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with *** be recommending our services. Therefore, some of these companies *** be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.We confirm that your account was canceled on 8/14/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from Jennifer R
1 star08/10/2024
On July 25,2024 I went on this finaceify site for a loan. Credique is listed as the owner of that page by the way. I never created an account or signed up for any membership. They said they look into your account to check your pay and all that to pay back a loan. NEVER SAID THEY WOULD TOUCH MY MONEY! Well this morning August 10, 2024 I wake up to a $39.95 charge in my bank account. Then to find out back in July they charged me $1 also. Im so mad right now. The email on the site doesnt work so you cant contact them. I want my info off there site and whatever money they think theyre entitled to returned to me ASAP! This is just wrong.Credique Response
08/12/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with *** be recommending our services. Therefore, some of these companies *** be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do. However, if you find someone external to you has enrolled to our services without your consent, we can gladly cancel your account and refund the transaction.I am so sorry the email communication didnt work for you, I will let our email team know it wont happen again.We confirm that your account was canceled on 8/12/2024. A confirmation email was sent to the email on file on this day. We also went ahead and refunded the last transaction today. You should receive a refund confirmation email shortly and see your refund within the next 7 business days to the original payment method. If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.Review from El A
1 star08/09/2024
Scammed me, but I was able to contact my bank before these predatory subhuman filth could steal much more than a dollar. I did receive a delightfully passive aggressive and pathetically arrogant email from ***************, who is apparently either a gentleman who lives in ********* and performs multiple philanthropic activities to soothe the shame of running financial scams to take care of his definitely real family, or is a real person suffering from an unrelated fraudster using his name to commit said fraud.Credique Response
08/12/2024
Dear Customer,We take customer concerns seriously and are committed to addressing the issues raised by our valued customers promptly and professionally. We would like to apologize for the inconvenience you have experienced. We are a financial reporting services company. When you are trying to get any type of loan, insurance payment or other payments that are required to run your credit score or for you to have a control of your finances, that company or agency you work with *** be recommending our services. Therefore, some of these companies *** be redirecting you to our page to sign up with us.Any person who signs up to our product needs to pass through our website to do so, and we reassure you that any information processed through our pages is handled with the highest level of security and compliance.We do NOT steal any sort of personal or credit card information, nor work with companies who do.If you have any additional questions or require further clarification, please do not hesitate to contact us. We are here to assist you every step of the way.Thank you.
Customer Review Rating
Average of 31 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.