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ComplaintsforJackie Warner
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I have contacted the business several times by email, to cancel the monthly membership. The business does not respond to email and I am not able to cancel the membership in the members area.Initial Complaint
06/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I signed up for an online fitness program membership and have literally been trying to cancel it for years. The charge continues to show on my monthly credit card statement. The phone number for the business is no good and the online contact us doesnt work and emails go unanswered.Initial Complaint
06/21/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I have sent numerous requests to cancel my monthly subscription and I still keep getting charged a monthly fee.Initial Complaint
05/02/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I purchased a membership from ************* online: Document attached: I requested a cancellation because I had to undergo a surgery I was not expecting to have. I did not receive any response, I received another invoice that my credit card has been charged, I responded immediately to customer service to again cancel my membership. No response: Document attached: I believe this website just charges peoples credit cards over and over and provides not information on how to cancel. The website is also misleading, there are no workouts, it advertises 20 minute work outs. It is a 5 minute work out with music and examples of how to do the exercise. No 20 minute instructional work out.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
West Hollywood, CA 90069-9106
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.