ComplaintsforCienega Med Spa
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Complaint Details
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Initial Complaint
04/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Oh the disaster that I endured because of this place! I had an injection in the cheek ************************************** and I remember thinking why is she putting so much filler in there? It settled and few months later in every picture I saw a huge crease under my eye. The filler that was wrongly placed and in too big of a quantity started pulling down under my eye in an unnatural way. Spoke to ******* about it. Her and her main nurse decided to dissolve filler under my eye to help the problem. That created a huge crease under my eye making me permanently look tired on just one side. They re-injected filler under the eye to help it and it was too much had to dissolve it again. Finally nurse ******************** was the only one that managed to lessen the eye crease but it was still a crease and it still looked sunken on top of that other sunken site in the cheek. I asked ******* to take a look and all she said was you can buy out bleaching cream it will help discoloration. I don't have discoloration! I have two creases I never had due to two malpractices that happened in this place! I have been depressed for a year to this day. I called to explain my concern and was told filler doesn't last that long. Except in my case it does. It created a lump that is unnatural and very much still there. I can actually still feel it under my fingers. I tried many times to have something amicable here and give them a chance to fix their errors but they do not care. This has been the absolute worst experience of my life with fillers done wrong
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Contact Information
Business hours
Today,9:00 AM - 8:00 PM
MMonday | 9:00 AM - 8:00 PM |
---|---|
TTuesday | 9:00 AM - 8:00 PM |
WWednesday | 9:00 AM - 8:00 PM |
ThThursday | 9:00 AM - 8:00 PM |
FFriday | 9:00 AM - 8:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
SuSunday | 9:00 AM - 7:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.