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ComplaintsforContact Any Celebrity
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I put information on a form for a free program trial. Part of it was credit card information. I clicked on free trail and another form came up (blank). I tried to cancel the program but couldn't log in with password I put in.. I want to make sure none of credit information was used. The support site doesn't come up.Business response
09/07/2023
Customer never joined site. Our email is ******************************** and posted on every page. There is also a Contact Us page at ************************************************************Initial Complaint
02/04/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
There was a debit to my account for $39.00 for this company that I NEVER authorized. I have absolutely no desire to be a part of this ****. I am tired of being scammedBusiness response
03/24/2022
Business Response /* (1000, 5, 2022/02/04) */ Customer did not read the signup page and did not realize she would be billed. She was issued a full refund the first time she asked.Initial Complaint
11/26/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I signed up for the free trial, and that very same day I canceled the trial and my account. I received an email confirming my cancellation. We'll decided to charge my account anyway. I am seeking a refund since no one is getting back to meBusiness response
07/13/2022
Business Response /* (1000, 5, 2021/11/29) */ Customer's account was canceled and refunded the same day she asked. Customer emailed us on Thanksgiving, so banks were closed. Refund was sent to her bank on Monday. See attached customer communication.
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Contact Information
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.