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Find a Location

7/11 has 1 locations, listed below.

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    • 7/11

      1552 Jefferson Blvd West Sacramento, CA 95691

    Business Profilefor7/11

    Convenience Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1552 Jefferson Blvd, West Sacramento, CA 95691
    BBB File Opened:
    6/16/2022
    Years in Business:
    26
    Business Started:
    10/21/1997
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    At approx. 12:25am on June 6th 2022 I went to 7/11 to put 5 dollars on my lime cash app for riding the lime scooters. That's how I get around. So I am buying a lottery scratcher and a drink and my total came to $5.42 so I gave the cashier $10.45. Because I didn't have a 5 dollar **** and I was going to put 5 on my lime scooter cash. Then the cashier gave me back .03 cents. Suggesting that I gave him $5.45. So I said I gave you a 10 dollar ****. He insisted that I gave him a 5. When I know that I gave him a ten cause I didn't have a 5. So we argued about it for about 2 min. Then I said I don't want to argue any longer and will talk to the manager/owner on the days hit the next day. So I got out a 20 to put 5 on my lime cash. Got my receipt and left that's how I know the *************. So I wrote down exactly what happened and asked the owner if when she has the time could she verify what I already know by checking the cameras or something. I wanted the owner to see that I the customer is right or at least read my note and consider resolving the issue. And I stopped by there and she seemed to be a little busy so I dropped off the incident ************* and what happened. Went back the next day cause I go there like everyday before this happened now I try to avoid going there at all. So the owner says she's been to busy to even read my note. But tells me I could just get 5 dollars worth of soda and snacks or whatever in product so even though that isn't satisfactory for me I get a fountain soda and 2 other items that would equal 5 dollars but then she says no not those kind of items just fountain sodas and only 2. Which does not seem to me what I was looking for to resolve the issue. I was hoping she would at least read my complaint because there English is very good so I wrote on paper. And it would only take 2 min to read. She acted as though I was calling her employee a their and that's not the case. He only gave me .03 when I should have gotten **** change.
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