Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

O'Gara Coach Westlake Village has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforO'Gara Coach Westlake Village

    Car Dealers
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/3/2023

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The O’Gara Group is a factory-authorized dealer for Aston Martin, Bentley, Bugatti, Koenigsegg, Lamborghini, McLaren, Maserati, Alfa Romeo, Rolls-Royce Motor Cars and Genesis, serving the Southern California area. 

    Products & Services

    New Inventory, Pre-Owned

    Business Details

    This is a multi-location business.

    Find a Location

    O'Gara Coach Westlake Village has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3610 E Thousand Oaks Blvd, Westlake Village, CA 91362
      BBB File Opened:
      3/10/2020
      Years in Business:
      12
      Business Started:
      9/12/2011
      Business Incorporated:
      9/12/2011
      Accredited Since:
      3/3/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      100
      Alternate Business Name
      • Westlake Coach Company LLC
      • Maserati of Westlake Village
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      10:00 AM - 7:00 PM
      W:
      10:00 AM - 7:00 PM
      Th:
      10:00 AM - 7:00 PM
      F:
      10:00 AM - 7:00 PM
      Sa:
      10:00 AM - 7:00 PM
      Su:
      Closed
      Business Management
      • Mr. Keith Kassan, General Counsel
      • Mr. Tom Ogara, Founder/CEO
      • Mr. Brian Dooley, Service Manager
      Contact Information

      Principal

      • Mr. Keith Kassan, General Counsel
      • Mr. Tom Ogara, Founder/CEO

      Customer Contact

      • Mr. Keith Kassan, General Counsel
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      SEPT 2019 I bought a car (2015 650 BMW) from O'gara in westlake village. I stated I would not buy the car unless it had a warranty. Sales woman Julie told me that there was a warranty for 48 months or 60,000 over the mileage that was on the car at that time which was 57,000 miles Cost for warranty $6,600. about a year later I took car in for service and I found out that my warranty expired. I contacted O'gara that stated they we so sorry I was going thru this and they would look into it. they said they changed insurance companys and they would send me a check. never received check. Car broke agian charge for both sevices I paid about $6500 in repairs that should have been covered under my warranty. I found out that Ms julie lied to me and the warranty was only good until 60,000 which was 3000 miles over the miles at the time of purchase. So she charged me $6600 for 3000 mile warranty and now I am stuck with a car that does not have a warranty. Please help I have all the paper work and she just so happened to leave the 60,000 miles over milage at time of purchase blank on the sales form. 2 service tickets 4.21 $3288 1.22 $8418 thank you if u cant read attachments well i can send you a copy

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lanell G

      1 star

      03/16/2022

      When I purchased my 2018 Hyundai Genesis, in October of 2017 I was told I would receive Concierge service at no time did I receive the service I was promised ,when I was do for my first service the Stockon dealership mechanic’s were not certified to work on Genesis. So I went to Tracy Hyundai and was treated very unprofessional. I’ve never received the service I was promised since purchasing this vehicle.

      Local BBB

      BBB of the Tri-Counties

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.