ComplaintsforThousand Oaks Farmers Home and Auto Insurance
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Have had this car insurance and auto insurance since we purchased our home in 2020. We renewed our policy in November. They recently demanded we submit documents before our policy was up for renewal, photos of cars mileage lien holder things that should have been requested from the start. Was called at 8 pm and threatened with cancellation by our insurance agent. Was not able to submit documents online and they just sent me a notice of cancellation. Just horrible business all around. All documents should be requested when I’m renewing my policy. Not mid way.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.