ComplaintsforVince Le
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Complaint Details
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Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Vince Le for a re-roofing project for the property address ******************************************************** in August 2023. During the construction, Vince Le and his team did not follow standard protocols for re-roofing. Despite multiple concerns were raised and multiple attempts to get the issues fixed, Vince did not listen. At the end of the project, his team stated the project was completed and collected the money in full. 1 week later, it started raining and there were multiple leakages from the new roof that had been placed just 1 week ago. We tried to contact Vince Le several times and concerns were stressed but once again Vince did minimal and sub-standard work and issues are still not fixed. After multiple times of trying to get the issues fixed, it has become clear that Vince Le and his team were not capable of completing the job and not willing to fix their mistakes. Now the new roof has even more problems than the old roof that was on the house.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.