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ComplaintsforDr. Lomilomi
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Complaint Details
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Initial Complaint
07/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased an item from this seller through the Amazon platform. A chair labeled as a Dental Hygienist Chair. After using this chair I began having terrible lower back pain. I went to the ******* ************* and had x-rays and meds issued for the pain that this chair created. I initiated a return and attempted to reach out to the seller in regards to this. They did not respond. Once the chair was returned and I was promised a full refund by Amazon, who also filed a claim with this seller, I was given only a partial credit. I was charged ***** for shipping (I was promised a refund on this as well) and ***** for a restocking fee. No where was it stated that these charges were applicable and after speaking with Amazon they agree on my behalf and are also opening an investigation in regards to this seller.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.