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Find a Location

Soto Upholstery has 1 locations, listed below.

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    Business ProfileforSoto Upholstery

    Upholsterer

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8645 Greenleaf Ave, Whittier, CA 90602-3230
    Business Management
    • Customer Service
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service

    Industry Tip

    BBB Tip: How to choose an upholstery company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I paid ***** for a new vinyl convertible top with glass, to be installed on my car, a 2 day job.... Plus I paid for weatherstripping separately out of own pocket. Which was supposed to be apart of the ****** The new top has sagging parts in vinyl that with cause water damage, top doesn't seal right. Weatherstripping installed incorrectly. top has wrinkles, he has broken 2 parts, one broken part *** I bought and he installed. Other part is original and company does not make a replacement. I can not open or close the top by myself anymore. He scratched the paint on my car. I have asked him to please finish the adjustments to the top to make the top usable and water proof. He refused, and has wasted my time and money for over a month, when the job should have been a 2day job to complete. I ask for my money back less the amount for the vinyl and glass, he refused. Tells me to bring the car in to fix but when I showed up he refused to fix and took pictures of car instead of fixing. Was told by his grandfather on site to "take them to the Supreme Court" when I said that they were doing "bad business" by not finishing the job. I left with the car after they said they wouldn't finish the job. Car still has broken original latch part. With no replacement. I would like ****** back so I can have the car finished by a different business. Please.
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    Customer Reviews

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