ComplaintsforBeignet Box
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Complaint Details
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Initial Complaint
08/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased items on July 30th 2024 for pick up total was *****, recieved an email from the company that my purchase was cancelled but i was still charged. I went in the next day and was told they had a power outage and there was a glitch in their system and that the transaction wont go through. I waited a week and it ended up posting to my account. I went over and spoke with some there and they stated they have no way of issuing refunds or speaking with a manager because their only way of communication is throughan app. They said they would reach out and get back to me . I never heard anything so I went back and someone else said they would try to refund the money and it should take 3 days. Well i have been waiting and still no refund or communication. So i paid for an item I never recieved and they continue to give me the run around
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.