Business ProfileforNorth Oak Real Estate Investments, Inc.

FIRST, 0 Stars if I could. BEWARE!!! Staff is unprofessional and rude. I own multiple properties in multiple states and they are by far the worst. I have been a tenant of their properties and have experience with them as a property owner. They have no idea what they are doing. Maintenance requests take forever and often don't show up till days later when you aren't home and they blame you for it not being done. Properties are in disarray and often have ongoing projects by tenants working on the property because they don't do it themselves. Gardening, Painting, Cleaning, and Maintenance are not off the table as (do it yourself), I have personally had to fix or call someone to accomplish a job they should be doing. Their staff is poorly trained and have no idea how to actually manage a property. They are glorified bill collectors and treat you as such. Most are rude, dismissive, personally entitled and don't understand customer service. They all hold "**********************" titles so they can all be disrespectful and dismissive when it doesn't go as they plan with no "upper management" to answer to as recourse. Stay clear of this company at all costs, most recent disagreement in which they had no idea what was going on was the payment systems that they outsource to a 3rd party and have 0 payment control. They charge late fees when they CRM is down or does not function properly and always blame the tenant. When I said I could *** them for certain practices, I was told I "cant pay rent, so what can I actually do" when I could buy the entire multi family property in cash. Never know who you are speaking to and basic respect and courtesy is lost to this entire staff. Investors beware, they scam for pennies as often as possible and you'll have a hard time with tenant retention with such poorly trained and behaved staff!