ComplaintsforTax Shop LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Last March 2022 gave all my tax info to Cel at tax shop. Never filed my taxes and can not reach anyoneInitial Complaint
09/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Paid tax shop to file taxes in April. It was never finished ******* has no record of 1040 from 2021. Tax shop owes me $160 plus penalties and fees acquired during non compliance...Initial Complaint
09/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Hi, I filled a tax return with tax shop which I used for a few years back. I gave the agent all my papers. I got an email from the agent *** regarding an appointment to review my papers. I supposed to see him in his office, When I got there they didn't let me to go to his department because it's secured at first floor. They called him from the security, someone supposed to come and let me in. No one came , I called him after I left the building, I texted , I emailed. No answers no response. Now I don't know what to do and what happened to my tax file for 2021. Please help me to not suffer more from ***'s action to deal with IRS. I am 69 years old . I appreciate it greatly.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.