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            Business ProfileSense For Decor

            Art

            Contact Information

            22687 Old Canal Rd

            Yorba Linda, CA 92887-4601

            Visit Website
            Email this Business
            (855) 876-5272

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            This business offers art canvas and wall decor services.

            Business Details

            Location of This Business
            22687 Old Canal Rd, Yorba Linda, CA 92887-4601
            Email this Business
            BBB File Opened:
            1/8/2019
            Years in Business:
            7
            Business Started:
            3/18/2017
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Ms. Kay Moodley, Project Manager
            Contact Information

            Principal

            • Ms. Kay Moodley, Project Manager

            Customer Contact

            • Ms. Kay Moodley, Project Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/02/2021

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            We purchased a piece of wall art for our bedroom approx. 2 weeks ago from Sense of Art and were sent the wrong item. After paying $102 for it, they made us pay $42 to ship the item back to them for a full refund even though it was their mistake. We were unhappy with the quality of the item and it was not what we originally ordered! You cant reach them by phone; they are only able to communicate through email and it has been very frustrating! We feel that since it was their mistake and we are the unhappy customer we should not have to pay for return shipping. Ive never experienced this with any other company especially during a pandemic!!!! We would like to try and get the $42 return shipping costs back and are reaching out for your help in this matter.

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tracy S

            02/06/2024

            **************** is horrible! If you want to talk to someone live good luck! Left several voicemail messages with no luck and then they finally responded when I threatened to put a bad review out there on their company. They refuse to work with you if you are not satisfied with the product and will charge you shipping back to them. I will never order from this company again!
            Read 6 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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