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Find a Location

Full Steam It Services Llc has 1 locations, listed below.

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    Business ProfileforFull Steam It Services Llc

    Computer Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    913 B St, Yuba City, CA 95991
    BBB File Opened:
    7/2/2024
    Business Management
    • Jason D Frasier, Complaint Handler
    Contact Information

    Principal

    • Jason D Frasier, Complaint Handler

    Customer Contact

    • Jason D Frasier, Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We purchased a Network Attached Storage Device and an External Backup Drive from *************************, owner of Full Steam IT Services, LLC. to be shipped directly to our office from the manufacturer. ****************** unilaterally had the devices shipped to him instead. I repeatedly requested that he ship or deliver the devices to our office, which he promised to do but never did. After about 4 months of this, I requested that he refund our money. ****************** agreed to not only refund our money but also provide the devices free of charge for all the hassle. I again repeatedly requested a status of the refund and devices, and every time, he had an excuse as to why it had not been done. To date, we still have not received a refund or the devices. All communication back and forth was done via text. I have uploaded the invoice, showing it was paid in full.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Northeast California

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