Business ProfileforLung Allergy Sleeping Disorder

My referral was approved around three months ago. I never received a message or a phone call to schedule and eventually had to contact them on my own prerogative. I tried calling this sleep center a handful of times to try to get ahold of someone. On one occasion someone answered the phone, put me on hold immediately, and then hung up so I went to an answering service. The answering service would not allow me to leave a message unless it was an emergency.After 3 or 4 tries, I was finally able to reach someone. They could not explain why they never reached out to me, and I was finally able to schedule.I arrived to my sleep study on time, packed for a night at a hotel like the instructions said to. The technician did not allow me to remove my makeup, brush my teeth, or conduct any other normal part of my normal sleep routine like the paperwork said I would be allowed. Their instructions SHOULD say "Arrive with your teeth brushed, medication taken, and ready to go to sleep right as you walk through the door."The technician (who is not a doctor) had an attitude throughout the entire sleep study and insinuated that I was wasting my time with having a sleep study based on my symptoms. I took several sleep aids to try to get to sleep as I have pretty severe insomnia, and after an hour of being unable to sleep I turned on my phone to listen to some music and try to wind down. This is a normal part of my sleep routine, and I told the technician that I normally go to sleep from 2-4AM so he knew that going to bed at 9PM would be a challenge for me.One of my leads came undone, and the technician came in to fix it. I asked to use the restroom at that time and he appeared very irritated. When I returned, he chastised me for being on my phone. I told him that this was a normal part of my sleep routine, but he insisted that I could not be on my phone at all during the sleep study because it was a medical test. This was not mentioned in the paperwork I received prior to my appointment either. If I had known, I would have brought a much heavier dose of sleep medication.I continued to have a difficult time falling asleep, partly due to the sound of the technician's TV that he was watching in the main office.The next morning the technician tried to diagnose my sleep issues and told me that I could resolve my insomnia if I just didn't use my phone. I told the technician that I have had insomnia before I even started puberty and have tried everything from melatonin, to prescription strength sleep aids and even off-label usage of mood stabilizers out of pure desperation from myself and my doctors to find better sleep. The technician practically snickered that mood stabilizers would only be prescribed for someone who had experienced a psychotic break. (Again, I feel that it is important to mention that the technician is not a doctor, and certainly not a psychologist. This comment was at the very least insulting.)I suffer from chronic health problems and have seen a variety of specialists for those issues, however my experience with this sleep center from start to finish has by far been one of the worst medical facilities I've ever experienced. Although I doubt that they care about their feedback because they have received regular 1 star ratings on ****** for several years. They likely will not do anything to improve their facility anytime soon, so I would advise that anyone who has to have a sleep study done take their business elsewhere. Thank me later.