Business Profilefor360 Degrees of Perfection

I wanna start by saying im not a customer of this waste landfill i mean auto body shop. It only has a C+ grading on here and is NOT recommended by the BBB. Im sure thats for good reasons. The reason im even here writing a review is because my car is there due to the fact it was stolen and damaged and thats who my insurance company picked to go to. With all this being said, this is the WORST company i have ever dealt with. VERY unprofessional. My car has been there for two weeks with no eta or update on my vehicle. The receptionist at this job site cant handle angry customers and doesnt know the first thing about customer service, so she transferred me to the business owner *******************. **** is a highly energetic character who also seems to have zero experience in giving GOOD customer service. Me and **** sat on the phone for almost an hour dealing verbal threats back and forth and not even getting to the point, which was the eta on my vehicle. As a customer i find this to be completely unprofessional. In my experience of customer service, when a customer starts cussing or threatining you, you jus hang the phone up. You dont threatin the customer back by tellin em if you were in front me id slap the s*** out of you ??????? My car has been there for weeks with no help or even trying to speed up the process. He even told me he would go out of his way to hold my car longer on purpose to charge me betterment fees for storing my vehicle so that i would have to come out of pocket myself. When the conversation was over and it was time to hang up i sat my phone down and walked away and he stood on the phone for almost two minutes repeating the words, hello? Are you there. Like cmon bro jus be professional and hang up the phone. He said everything was being recorded, and im sure he wouldnt let anyone hear those conversations but i can assure you his professionalism was quite the opposite. Pretty pathetic in all honesty. I would definitely not suggest using this company by any means. Just by looking at the past reviews on here im sure the owner will have a reply for everyone else to see. So i jus wanna say every bad review on this company makes complete sense. I have learned through my own experiences why this company is complete garbage and deserves to be exposed for its lowsy customer service and lowsy work! Save yourself the headache and trouble and go somewhere else! I really dont need to express that considering every review on here has been a 1 star rating and the company isnt even BBB recommended. In all honesty the fact that the owner chooses to get on here and continue arguing with unhappy customers completely speaks for itself. This place is a joke.. a complete circus made up of nothing but clowns with a major lack of entertainment. Figuratively speaking