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ComplaintsforMenakshee Designs
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
We asked her to provide handwritten menu chalk boards with real wood framing and her execution was not even close to what was asked or expected. She charged over $31k for work that was less than par and our high end client was beyond disappointed with her work. I reached out post event in email and text requesting a credit based on the improper work she did not provide and she ran to the bank as fast she could to cash the check and never responded. The photos attached are of the boards that were supposed to be real wood and this is exactly how she delivered them to us with taped up corners and already falling apart. I am expecting a partial refund based on the work she did not provide that was promised.Customer response
12/08/2022
Hello,
Can you please cancel Complaint ID: ******** as our company will be negotiating with the vendor's legal team so there is no need to proceed with this claim?
Thank you,
*******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.