Business ProfileforSheffield Homes

A Deeply Disappointing Experience I contracted Sheffield Homes to finish my basement, hoping for a seamless and professional experience. Unfortunately, the outcome was extremely disappointing. The severity of the issues encountered compels me to share my experience so that others can be fully informed before making a decision.The quality of the fixtures and finishes was subpar. The bathroom mirror was measured wrong and installed incorrectly. The bathroom sink faucet was problematic in multiple ways. Additionally, they installed the wrong shower tiles, which was a significant oversight.During their work, they somehow compromised the existing vents, resulting in a loud creaking sound whenever the heating system runs. They promised they'll come back to fix it, but lied to us and ended up never fixing the problem.Unacceptable Response and Unprofessional Behavior The lack of responsiveness from Sheffield Homes has been incredibly frustrating. They dragged their feet, were slow to communicate, and took months to respond. After nearly two years of this ordeal, they effectively ceased communication. A particularly egregious moment was when *********************, whom I can only describe as a professional gaslighter, stood in our basement and insisted there was no issue while the creaking sound was clearly audible. Another employee, ***********************, even acknowledged that Sheffield was at fault, yet there has been no action to date.I would have been willing to pay extra to resolve these issues, but all Sheffield Homes did was dismiss my concerns and gaslight me. Their work quality is abysmal, and their employees are rude and unprofessional. They left us with a poorly finished basement and a significant HVAC issue that has been an ongoing source of stress and frustration.I strongly advise anyone considering Sheffield Homes to reconsider. The experience has been nothing short of a nightmare, and I cannot, in good conscience, recommend their services to anyone.