Business ProfileforAMK Hardscapes LLC

I filed a previous complaint, and only after I did that was the company at all responsive to our problem with our driveway. While they were fixing the extensive problems with the grout falling out, they damaged the coating that we have on our garage floor (working near the garage). It took several months to get them to address that issue, and when they did, the repair they did didn't match the existing floor (not even close). They admitted that it was incorrect, but kept putting me off even though I gave them the information of the company where they could obtain the proper matching floor coating. During this back and forth, the original problem with the grout started to appear/occur again. Now they refuse to address either problem. I see that they filed a response to my original complaint saying that it had been resolved. That's absolutely untrue, and I have retained an attorney to file suit. This company talks a good game to get you to hire them, says they'll take care of any problems, but will not do so on any reasonably timely basis, even after they admit that the problem exists, I have previously submitted copies of the contract, and have extensive pictures of the grout issue as well as the damage to our garage floor. I told the owner that unless he committed to a specific written plan (I now have no trust whatsoever in anything they tell me) to fix the problems with a specific timetable to do so, my only recourse will be to hire an attorney (which I had done initially this summer, but dropped the legal action when they attempted the first repair). The owner has not responded in any manner to that request for almost two weeks. Hire AMK Hardscapes at your own risk.