At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 12335 W 53rd Ave, Arvada, CO 80002-1932
- BBB File Opened:
- 2/18/2010
- Years in Business:
- 27
- Business Started:
- 6/20/1997
- Business Incorporated:
- 6/20/1997
- Accredited Since:
- 2/26/2010
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Robert E Theis, Owner
- Ms. Jennifer Theis, Office Manager
- Contact Information
Principal
- Mr. Robert E Theis, Owner
Customer Contact
- Mr. Robert E Theis, Owner
- Additional Contact Information
Fax Numbers
- (303) 271-0200Primary Fax
- (303) 271-0200
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/01/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Deborah M
05/19/2024
![](https://m.bbb.org/prod/ProfileImages/4cd48c23-b835-443a-8799-f5960479a81e.jpeg?tx=w_46)
RJI Professionals Inc. Response
05/20/2024
While we appreciate all feedback, the information you provided is both misleading and inaccurate. *** performed and invoiced for the scope of repairs that was provided by your Insurance Carrier.RJI was more than willing to use the **** company you provided but that company was unwilling to provide proof of insurance, the correct scope of work, was not approved by your Insurance Carrier, and they did not want to work with a general contractor. We forwarded you the written correspondence in writing from the President of the **** company stating they did not want to do the work and that is out of our control. Additionally, to provide the facts of the timeline correctly as per the written and signed documentation we have on file, you signed a contract with RJI on June 30, 2023. We didnt receive an approved estimate from your Insurance Carrier until October 13, 2023. You signed the final scope of work on October 18, 2023. All work except the special ordered metal roofing and gutter material was completed by December 6, 2023. The special ordered metal and the total install was complete on February 7, 2024,the very soonest we could after receiving it from the manufacturer. You were contacted by the project management team for the last time on February 8, 2024 in which you stated all the work was fine and you had no additional concerns before being handed off to the finance team for billing. We hope you have a better day and thank you for the feedback.
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