2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Susan P
1 star10/06/2022
I would not take dog to this modern dentist. Unprofessional, huge turn over, office manager makes up stories, No accountability for employees who were there and then were so called let go or left. What a racket parts of their work are done in **********, part in ********. Even if you have a good insurance plan these guys will s**** them to. I didnt get my work done here after a big issue. I am seeing a normal dentist now. Don't use this dentist.They are the worst I have ever seen in person. S H
Aurora Modern Dentistry LLP Response
10/07/2022
Hello Better Business Bureau,This is in response to your correspondence dated date addressed to *************************** and Aurora Modern Dentistry. We do not have a HIPAA authorization authorizing anyone to speak to you regarding ********************************. Pursuant to the **************** Portability and Accountability Act of ****, no specifics regarding ************************* may be provided to you at this time. However, if you will have ************************* sign and return an appropriately executed HIPAA authorization, office name and its affiliated practitioners would be happy to engage with you regarding this matter.Thank youReview from Larry R
1 star06/06/2022
I went to aurora dentistry despite what the reviews said online.my first appointment I was lied to about how the financing worked then I was upsold requiring me to pay roughly **** dollars for x rays a cleaning and impressions which was only two hours worth of service.Thats with insurance when I came in for my extraction appointment they told me I had to pay the full amount.that the person that sold the job quit and didn't implement the payment arrangements into the computer.So I had to apply for financing which they said would be 10 to 15 days.So now I have to wait in extreme pain and they refuse to elevate some of my stress for the two weeks till I can pay threw the financing and actually pull the teeth.after teeth pulled shouldn't be in near as much discomfort.each time I went in they couldn't find insurance information had to re verify I understand going to the dentist is literally like pulling teeth but when you feel as if your being scammed at the same time.they showed little regard to me as a person makes for a truly terrible experience
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