Business ProfileforGreat Western Building Systems, LLC

This started in May of 2020, I signed an agreement with great western buildings for a barn and sent money, Heaven ******** the project manager later called and said she didn't get the money.We sent anouther check not wanting to stall the project. ****** later we called her and found out they had not been working on the barn, that there where others papers that where not sent and needed to be signed. Being late in the year we asked if their where any concerns if we waited until spring to get the barn, she said no issues. in early 2021 she called and said we owed $11,000 more,I got angry when I found out they knew from their steel suppliers prices where going up and never let us know, until she sent the copied papers on feb. 13. Rai.h said not to be mad to wait that prices always go back down. In May of 2021 she said we owed even more money, that is when they finally sent the secret papers that they said we needed to sign. They said we could not have our money back. I don't know how they would'nt think that people would not mad when they are blind sided by unknown price increases and not given an oppeotunity to react. If they had let me know and I chose not to respond that would be on me. All other buisinesses I know including my own, when you sign a contract and money is paid that is the contract, there are no secret papers. I don't know why they wouldnt send all the papers at the same time. In October of 2023, we decided to try to get something for are money. I asked for the current price on the original design. Five months later I was told we know owe $40,000 more, I decided to get a price on just the frame of the building or a smaller building, two months later nothing. I contacted a saleperson like I was a new customer and got a price on a smaller ********************** in two hours.I was then told not to bother sales people and their is now anouther price increase. I signed and sent the paper from may of 2021 for the frame. told not acceptable. 8 months now, please help