ComplaintsforDentiCore
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Complaint Details
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Initial Complaint
07/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I ordered three bottles of Denticore. I'm not satisfied with the product. They state they give a full refund if you're not happy with the product. I haven't received a refund. *********************** **************************************************************************** ************. ***********************Business response
07/08/2024
Thank you for letting us know about this situation.
The customer didn't ask for a refund for her orders made on June 22nd.
We are going to reach out to the customer and inform her about the requirements for a refund to be issued.
Thank you for understanding!
If we can assist further, please reach out.
Initial Complaint
04/04/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Denticore website and supporting reviews and ******* videos are misleading because they contain misinforamtion, misleading information, and false claims. After foolishly clicking to buy their product, in later research about the product, I could not find out who manufactured the product. I emailed the company asking who the manufacturer was? A return email refered me to the webiste where there is no info on manufacuter mentioned (**********************************************). There are two products on Amazon with the same name/suuplements but different ingredients than the Denticore website supplement. The website claims to offer the true Denticore supplement and tells you not to order on Amazon. Researching on line, **********************, claimed to be behind the product and who won awards as an internal medicine doctor cannot be found. An offer to refund 50% of the price ws made 4/1/24 after I emailed the company 3/29/24 requesting a refund (website promises a money back guarentee if you are not satisfied with product). 4/3/24 I still have not received the product or the refund. At this time I do not trust the company or their product. I am reporting this company so that I can recoup what I paid for a scam product and for others to know that this is not a legitimate company . The platform who tendered the money was ClickBank. I have emailed ClickBank and they refer me back to Denticore. I found this review that better explains problems with Denticore product, website, and offer. ***************************************************** There is an address for this company but reserach of this address online produces more than one company at the address and none are related to Denticore. The email on the webiste has genertated responses but does not actually answer questions. There is no phone number for this company.Business response
04/15/2024
Thank you for letting us know about!
The customer received the full refund for his order since April 5th as per his request.
Please let us know if we can provide further assistance in this case.
Have a love week ahead.
Customer response
04/15/2024
The business did refund my money without having to return the product. I did not receive the two free books with the product, and the packaging was not quality. I remain concerned about the auntenticity of this product and it's ingredients.
I appreciate your help with this.
Customer response
04/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.