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ComplaintsforPenrose Contracting, LLC
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Complaint Details
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Initial Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased 12 windows to be installed on the back of my home from Penrose, installation was sketchy at best, workmanship left a lot to be desired, Penrose attempted to clean the windows after installation and couldnt get them clean. Upon further investigation the windows have a greasy substance on and between the window panes. Penrose returned and looked at the windows and assured ** he would get the windows replaced under warranty from the manufacturer (Cascade windows out of *******) on two separate occasions. 10 months later and the original deficient windows have not been replace, Penrose hasnt returned my emails, and hasnt to my knowledge attempted to obtain warranty as promised.
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Contact Information
Aurora, CO 80015-1739
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 6:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.