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Find a Location

Auguste Escoffier School of Culinary Arts in Boulder has 1 locations, listed below.

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    Business ProfileforAuguste Escoffier School of Culinary Arts in Boulder

    Business School

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    637 S Broadway St STE H, Boulder, CO 80305-5961
    BBB File Opened:
    6/29/1995
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    1/1/1992
    Business Management
    • Mr. Kirk T Bachmann, President
    Contact Information

    Principal

    • Mr. Kirk T Bachmann, President

    Customer Contact

    • Mr. Kirk T Bachmann, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I got the ok from a supervisor to have my stipend for school dispersed to me on the 12th of February. The funds never showed in my account. I called yesterday and spoke with 3 different employees in the financial aide department at Escoffier. All three of them lied to me and told me it was dispersed on the 12th. Today I called again because there is still no money in my account. They rep from financial aide told me it was not sent and they can only send them once a week. Again, another lie. I needed that for desperateky and to lie and play with my emotions like that is unbelievable! I asked for a supervisor and no one has gotten back to me yet. They can easily disperse the money even if it's not something they typically do. If they don't send that to my bank today,
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Penelope L

    1 star

    05/13/2024

    From the very first phone call, this school has been unprofessional. The advisor ***** was kind and knowledgeable but not very informative about what I was signing. I reached out multiple times to unenroll after looking at reviews about the school. One person emailed me back and sent me an email stating I had to do an exit interview and sent me the incorrect email to email about unenrolling. I received a call Monday morning from ***** asking me "What's going on?" I explained that I did not want to enroll in the program due to cost reasons and that I wasn't ready then proceeded to ask me again why I didn't want to be enrolled in the program and started to sound unprofessional. I said again I just did not want to be enrolled in the program. I then received another call hours later from financial aid on the next steps for applying for financial aid. I told her that I was no longer enrolled in the program and did not understand why I was still getting calls. She said she would put in a note for their department. I then received an un-enrollment confirmation email hours later. The entire process was very unprofessional. I do not recommend going to this school. I informed ***** on the phone when I was applying that I had plans and had to get off the phone and told me no and insisted on completing it while I was on the phone. They just wanted to get the $25 out of me for the application fee. I also didn't know I was signing an enrollment agreement as I thought I was just filling out application documents. Do not go to this unprofessional school. Be sure to look at yelp and BBB reviews frrst.

    Auguste Escoffier School of Culinary Arts in Boulder Response

    05/21/2024

    AESCA strives to provide students with a streamlined and efficient admissions process. Currently, individuals enrolling in Interactive Distance Learning programs have the opportunity to cancel their enrollment without incurring tuition charges through the first three weeks of the program. The complainant enrolled in the late afternoon on Friday, May 10, 2024. Her enrollment thereby initiated a series of enrollment communication and welcome activities to prepare her for class which was set to start soon after. The complainant elected to cancel her enrollment the next day, over a holiday weekend, and her request to cancel was processed the following business day.  Ample business time was needed to ensure her cancellation request was processed in full. As a courtesy, the $25 application fee has been refunded. Please note, that while ***** has already processed this refund, it may take a few days before the complainant can see the refund on her bank or credit card account. 

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