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Find a Location

The Trust Cannabis Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Trust Cannabis Company

    Marijuana Products
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/13/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Trust Cannabis Company offers medical & recreational retail cannabis products.  

    Products & Services

    Retail Marijuana

    Business Details

    Location of This Business
    1537 Pearl St Unit B, Boulder, CO 80302-5472
    BBB File Opened:
    10/12/2021
    Years in Business:
    4
    Business Started:
    2/11/2020
    Accredited Since:
    10/13/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Big River Bend LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 9:45 PM
    T:
    10:00 AM - 9:45 PM
    W:
    10:00 AM - 9:45 PM
    Th:
    10:00 AM - 9:45 PM
    F:
    10:00 AM - 9:45 PM
    Sa:
    10:00 AM - 9:45 PM
    Su:
    10:00 AM - 9:45 PM
    Business Management
    • Mr. Nathan Seitz Wetzel, Owner
    Contact Information

    Principal

    • Mr. Nathan Seitz Wetzel, Owner

    Customer Contact

    • Mr. Nathan Seitz Wetzel, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On oct 18 I went to unity road dispensary in ******* **. Where the employee started to get an attitude with me and started to exchange words with me. As I was walking away and leaving he said your mother. When I asked him what he said he repeated it your mother I was shocked. When I got home I called to speak with a manager and the same person answered. He said to me your banned b**** and hung up on me twice. I called later that night and was told by some other employee it was all my fault. All of this with being allowed to speak with the manager. Also being banned by an employee without any oversight. Hoping you can help me. Still havent spoken to management
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marquel W

    1 star

    12/05/2023

    Terrible management with an owner who enables the breaking of the law by not being compliant for a dime. Allows customers to shop with broken/expired IDs when not in the shop, allows former owners of the business to receive FREE product from medical side even tho very illegal and non compliant and has done this MULTIPLE times. Management allows and condones customers to say whatever they want to employees (i.e: harassment, insults and threats of assault) and will say kill them with kindness vs refusing their business. Will not give raises to employees but will give away $500+ in free products to customers. This business has been a sinking ship the entire tenure of my employment. The owner has no clue how to run his own business, avoids confrontation and honesty with his employees, also just doesnt do anything but smoke 40 cigarettes out back everyday. Management is a delusional perfectionist who once makes up his mind, will not change it even when he barely knows what hes talking bout when pertaining to his own employees. If you want to shop here, thats fine, most the staff is pleasant and great to work with. But if you want to work here, dont. you wont get paid your worth, you will be viewed and treated poorly, will not get raises and be stuck with a schedule without changes since they wont hire anybody else. Nothing has or will change, dont give this business your money since they cant even treat their own employees better and at least give them a small raise after working nearly there over a year.

    Local BBB

    BBB Great West + Pacific

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