Complaintsforsovrn Holdings, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/04/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unresolved
Dear: Sovrn I am ****** San ***** registered affiliated with sovrn According to them letter they have terminated my account and privilege to be an affiliate with sovrn After several letters perhaps complaining about your system not being accurately registering neither allowing me to register sales after you send a letter saying that it has not register any sales..? You have decided to terminate my account instead to fix things around here ugh..? Not good for sales neither publishers all around the planet to hear this.Every time I have complained you have not answer all the questions I have ask..? I am not here to make enemies neither I am trying to make things complicated but you have choose your way Not registering clicks for review and revenue and not showing sales appropriately is consider a fraudulent activity So after two sale taking away from me and you only gave me an unacceptable answer and you have told me it has nothing to do with sovrn that it was..? ( cheapoair.. ) Now I am asking when and how are you going to allow me to have my revenue for $36.26.00 this is not about the sales it is about revenue ******** dollars, from the almost ***************************************************************************************************************************************************?Business response
06/06/2023
Attached is a copy of Sovrn's ****** Services Agreement, which governs Sovrn's relationships with our customers. Sovrn believes that it complied with its contractual terms and conditions with respect to calculating and paying revenue, as well as terminating its relationship with, ****** San *****. We do not intend to take any further action on this complaint.
Thank you,
*********************
General Counsel, SovrnCustomer response
06/12/2023
Complaint: 20017066
I am rejecting this response because:I suggest to review all the *** files so you understand better the nature of my complain
Now I am asking when and how are you going to allow me to have my revenue $36.26.00 American dollars, from the almost ******************************************************************************************************************************************************?
What about the $36.26.00
Thanks
Sincerely,
****** San *****Initial Complaint
04/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We paid $140 to become a Skimlinks paid preferred partner on April 11, 2022. The email I received said an account specialist would be in contact within 2 business days to provide next steps in growing our affiliate programs exposure. We still have not been contacted by anyone. We have attempted to reach out to Skimlinks multiple times and have not received a response.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.