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Find a Location

US Car Seat has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Car Seat

      1942 Broadway Ste 314C Boulder, CO 80302-5233

    • US Car Seat

      304 S Jones Blvd PMB 3587 Las Vegas, NV 89107-2623

    Business ProfileforUS Car Seat

    Seat Covers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    44 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    US Car Seat has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Car Seat

        1942 Broadway Ste 314C Boulder, CO 80302-5233

      • US Car Seat

        304 S Jones Blvd PMB 3587 Las Vegas, NV 89107-2623

      Location of This Business
      1942 Broadway Ste 314C, Boulder, CO 80302-5233
      BBB File Opened:
      5/30/2023
      Years in Business:
      1
      Business Started:
      11/6/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Mercury Ecom LLC
      • NTA Global LLC
      • USA Seat Covers
      • Alex Store
      • USA Seat Cover
      • Alex Car Store
      • ECM Global LLC
      • Happy Woofie Co
      • VNI Global, LLC
      Business Management
      • Ms. Thi Van Nong, Managing Member
      • Mr. Van Thanh Ngo, Member
      • Ms. La Thi Hong Hue, Member
      Contact Information

      Principal

      • Ms. Thi Van Nong, Managing Member
      • Mr. Van Thanh Ngo, Member
      • Ms. La Thi Hong Hue, Member

      Customer Contact

      • Ms. Thi Van Nong, Managing Member
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      50 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/20/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On 22 April 2024, I purchased vehicle floor mats for $169.00, from the named company, through their website, usaseatcover.com. Upon receiving their product and attempting to install them in my vehicle, I determined that they do not fit properly due to vehicle manufacturer floor pegs, which USASEATCOVER did not account for in its design of the specified products. I immediately attempted to contact the company by their customer support phone number(s), ********************** company phone number, **************, the first being always a busy signal, the second a constant ring no one answers. I also send multiple messages through the online customer support message system with no responses. I even used their customer support email, *********************************** also with no responses. Because no product receipt was included in the package, I could not send it back according to their online instructions and I have well surpassed their time-limit for returns. But because of them failing to provide the customer receipt with tge package, I only have my bank statement which proves the purchase. They refuse to respond to any correspondence and/or their customer support is completely non-existent, I cannot resolve this issue for a return and full refund. Please assist me with this fraudulent company taking advantage of U.S. citizens. Thank you.

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim K

      1 star

      08/11/2024

      Never received my order for tires. They took my money on June 13, 2024. When I email they just say not shipped

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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