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Find a Location

kimkim has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • kimkim

      5398 Manhattan Cir Boulder, CO 80303

      BBB Accredited Business

    Business Profileforkimkim

    Tour Operators
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Tour Operators

    Business Details

    Headquarters
    5398 Manhattan Cir, Boulder, CO 80303
    BBB File Opened:
    1/23/2024
    Years in Business:
    8
    Business Started:
    11/13/2015
    Business Incorporated:
    11/12/2015
    Accredited Since:
    11/13/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Kimkim Inc
    Business Management
    • Mr. Joost Shreve, CEO/Owner
    • Mr. Benoit Zeler, Co-Founder
    Contact Information

    Principal

    • Mr. Joost Shreve, CEO/Owner

    Customer Contact

    • Mr. Joost Shreve, CEO/Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nina A

    1 star

    05/20/2024

    While the trip we had was good, the absolute lack of transparency on Kimkims part for pricing is appalling and marred the overall experience. When I asked our travel specialist for a breakdown after doing some legwork after we received our hotels and activities and seeing the actual cost was 30-45% at most of what we paid, I was told that they could not provide a breakdown, just a total cost. A hotel and the car rental company actually gave us invoices with the pricing and it was much different than the percentages that Kimkim said went into the total cost plus their fee. Same with the activity pricing that we saw when we went to the distilleries and tours. I should have requested a breakdown of the cost before we paid for the trip, but I did not think that the amount would be so egregiously different from the prices I found and what was on the invoices. Do not get sucked in by the flashy marketing this company does and the personalized trip plans, this company is absolute highway robbery. You are 200% better off planning your trip yourself and saving yourself SO much money.

    Local BBB

    BBB Great West + Pacific

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