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Find a Location

Cooper Heating & Cooling, Inc. has 1 locations, listed below.

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    Business ProfileforCooper Heating & Cooling, Inc.

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/1990

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    This company offers installation of heating and cooling products and accessories.

    Business Details

    Location of This Business
    11780 Colmans Way, Broomfield, CO 80020-2705
    BBB File Opened:
    3/10/1996
    Years in Business:
    45
    Business Started:
    11/1/1978
    Business Started Locally:
    11/1/1978
    Business Incorporated:
    8/28/1986
    Accredited Since:
    2/1/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cooper Heating Cooling Plumbing and Electrical
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Gary W Cooper, Founder
    • Mr. Luke S Cooper, President/Owner
    Contact Information

    Principal

    • Mr. Gary W Cooper, Founder

    Customer Contact

    • Mr. Luke S Cooper, President/Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    My husband and I own a house in ******** that we rent out. We contracted with Cooper Heating and Cooling to complete a regular HVAC service on our equipment. With that, we specifically stressed that all decisions, signatures, etc. should be by my husband and me, and NOT our tenant. We went over this in explicit detail to ensure those instructions were clear. After the service visit, we found out the technician had allowed our tenant to sign off on work and they had completed additional inspection work at our tenants request. We'd stress here that both of those actions are also illegal. We asked to speak with a manager, and it was over a week before got a reply. Even then, the response was essentially "oh, well. the person who answered the phone didn't relay that". Our tenant now wants additional work done from an inspection we never requested or authorized. We would like a formal apology and a refund.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gene B

    5 stars

    05/22/2024

    Exceptional service by ******************************* checking our AC system and getting it back ready for the upcoming season. Called in advance, came on time, explained the tests he performed, cleaned the areas where he worked. Double checked system performance before he left. A very courteous gentleman who we would like coming to our home every year. ***********************

    Cooper Heating & Cooling, Inc. Response

    05/28/2024

    Thank you so much for taking the time to share your experience! ******* is an amazing asset. Let us know if there is anything else we can do for you. Thanks again! 

    Local BBB

    BBB Great West + Pacific

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