Business ProfileforColorado Realty and Property Management, Inc.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 2095 W 6th Ave Ste 211, Broomfield, CO 80020
- BBB File Opened:
- 8/17/2011
- Years in Business:
- 18
- Business Started:
- 5/16/2006
- Business Started Locally:
- 5/16/2006
- Business Incorporated:
- 5/16/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Lyle Haas
- Contact Information
Principal
- Mr. Lyle Haas
Customer Contact
- Mr. Lyle Haas
- Additional Contact Information
Fax Numbers
- (720) 259-4191Primary Fax
Phone Numbers
- (303) 442-4000Other Phone
Website Addresses
- (720) 259-4191
Customer Complaints
9 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
28 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nick H
08/05/2024
Colorado Realty and Property Management, Inc. Response
08/08/2024
Hi *******,
Thank you for taking the time to share your feedback. We value your continued residency with us over the past three years.
Regarding the Resident Benefits Package (***), our records indicate that these terms were communicated and acknowledged during both the 2023 and 2024 lease renewals. Emails detailing your enrollment in the *** were sent on April 16, 2023, and March 12, 2024.
We understand there was some confusion regarding the insurance portion of the ***. With the recent renewal, it was necessary to resubmit your updated insurance policy through the link provided in the renewal email. If you have already submitted these documents, please let us know when and where they were uploaded so we can ensure they are correctly documented.
Our standard procedure involves troubleshooting steps to quickly resolve common issues, but we recognize that this did not meet your expectations with your air conditioning issue. It's important to note that troubleshooting is a standard procedure for all residents.
Regarding the **** filter issue, we understand that you may not have been aware of the filter's location in the past. To assist with this, we can schedule a time for our maintenance team to help you find and replace the filter. As outlined in the lease agreement, the replacement of furnace filters is the tenant's responsibility.
We sincerely apologize for the delay in repairing the drywall. While we strive to handle all maintenance requests promptly, we acknowledge that this took longer than anticipated.
We recognize your concerns based on previous experiences, and we want to assure you that we are dedicated to enhancing our service and ensuring your satisfaction. Please feel free to reach out to us directly if there are any other issues or concerns you would like to discuss.
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