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          Find a Location

          Webroot Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Webroot Inc.

              385 Interlocken Cres Ste 800 Broomfield, CO 80021-3559

            • Webroot Inc.

              2440 Sand Hill Rd. Ste 302 Menlo Park, CA 94025

            Business ProfileWebroot Inc.

            Security Systems
            Multi Location Business

            Contact Information

            385 Interlocken Cres Ste 800

            Broomfield, CO 80021-3559

            Visit Website
            (303) 442-3813

            Customer Reviews

            1.06/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            56 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Computer Security

            Business Details

            This is a multi-location business.

            Find a Location

            Webroot Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Webroot Inc.

                385 Interlocken Cres Ste 800 Broomfield, CO 80021-3559

              • Webroot Inc.

                2440 Sand Hill Rd. Ste 302 Menlo Park, CA 94025

              Location of This Business
              385 Interlocken Cres Ste 800, Broomfield, CO 80021-3559
              BBB File Opened:
              12/23/1999
              Years in Business:
              25
              Business Started:
              11/10/1998
              Business Incorporated:
              11/10/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Webroot Software, Inc.
              Additional Contact Information

              Fax Numbers

              • (303) 442-3846
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

              Customer Complaints

              56 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              -Requesting data deletion of software download, etc. due to a security concern, but I don't know if I reached the right address -Under old name: *********************** with ***************
              Read More
              Read 55 More Complaints

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              George F

              01/19/2024

              This company is one of the worst I have ever dealt with.It is not about money. I did not renew my subscription, and they are not making any unauthorized charges to my credit card. Not yet, at least.The problem is that I cannot remove the software from my computer. The program keeps operating, taking up a lot of disc space and computer resources. I don't know what it is doing. Since my contract has expired, why is it doing anything,? Is it collecting information from my system? If so, it is illegal.I want to get rid of this nasty infection and the company will not allow it. The information they provide for removing the software is useless. When I tell them that it doesn't work, they simply repeat the worthless information.There is no excuse for it. It is simple and easy to remove software from other companies. That is why I am suspicious of this company, and completely dissatisfied with it. I will complain to more authorities.

              Webroot Inc. Response

              01/22/2024

              Hello ******************,

              We see that you have been in contact with our Support team via email.  As suggested, please call into Support so one of our technicians can assist you further with the uninstallation of the program.

              Read 15 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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