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Find a Location

Devil's Head Choppers has 1 locations, listed below.

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    Business ProfileforDevil's Head Choppers

    Motorcycle Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1050 Topeka way, Unit G, Castle Rock, CO 80109
    BBB File Opened:
    1/10/2018
    Years in Business:
    9
    Business Started:
    2/11/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brandon E Mize, Owner
    Contact Information

    Principal

    • Mr. Brandon E Mize, Owner

    Customer Contact

    • Mr. Brandon E Mize, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Paid this business to *************** tires on my motorcycle prior to a long trip. Paid them $10 tip for expediting service. After taking delivery of the bike, discovered front tire was improperly balanced, requiring additional service from 1st available dealer w/in range of route, costing $125 & 1/2 day of waiting. Devil's Head claimed they had statically/dynamically balanced the tires & test ridden the bike after work was complete. There were numerous indicators the job was rushed & improperly accomplished, & no test ride was done. When I picked up the bike, a side panel was missing. After getting home, I noted both valve stem nuts were loose, with the front nut a full two threads away from the rim. My dashcam records any time power is applied to the bike, but recorded no events while in for service. The front brake calipers were fully retracted at delivery; extremely unlikely after a test ride. Devil's Head went comm silent after I asked them to refund $ for unsatisfactory work.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh M

    1 star

    07/28/2022

    DO NOT RECOMMEND! We took our bike to them August 2021 to do some fine tuning and replace a few small things. At that time, the bike was running, just not as well as we wanted. In September 2021, we got an email stating some of the work was done, tires were on their way, and the bike would be complete in the next week. Over the next 9 months we called and text for updates and was told the brake bracket was bent and the new one is still on back order, but other than that, it was complete. Finally in May of 2022, we decided to go down, pick up the bike and deal with the bracket issue another way. We were in *************** working with him as his guys pulled the bike out. We settled the rest of the invoice with cash and was handed a box full of parts he said, they just didnt get installed. When we got home, before taking the bike off the trailer, we inspected the bike and compared them to the invoices. The bike was dismantled with brake calipers off, primary cover removed, no fluid in the bike, battery missing, and in the box of our parts was a combination of things for not just our bike, but parts for other bikes as well. We have called multiple times over the past 3 months with no resolve. A guy called Donkey would return my calls at 1st, saying he would have ******* get back to us, yet since June 2nd, we havent received anything back from anyone. The work and parts we paid for totaled over $2500, yet the work that was done and parts received total maybe $700. This does NOT include the time and cost it will take to get the bike back to the state it was the day we took it to the professionals. As a fellow business owner, its appalling how this company is doing (not doing) business. Its bad enough the bike was torn down and now we have to rebuild it. But with such an issue, to have ZERO communication back from the owner, the person we worked with from the beginning, makes me wonder how many other people they have scammed.

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