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Find a Location

BAM Broadband Colorado has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BAM Broadband Colorado

      7025 S Revere Pkwy Ste 400 Centennial, CO 80112-6737

      BBB Accredited Business
    • BAM Broadband Colorado

      PO Box 819 Parker, CO 80134-0819

    Business ProfileforBAM Broadband Colorado

    Internet Providers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.43/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/15/2013

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    DirectLink Inc is an internet provider that offers fiber, broadband, and wireless internet services, and VoIP communication services.

    Products & Services

    Residential Internet and broadband services. Products include Wi-Fi routers and mesh devices

    Business Details

    This is a multi-location business.

    Find a Location

    BAM Broadband Colorado has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BAM Broadband Colorado

        7025 S Revere Pkwy Ste 400 Centennial, CO 80112-6737

        BBB Accredited Business
      • BAM Broadband Colorado

        PO Box 819 Parker, CO 80134-0819

      Location of This Business
      7025 S Revere Pkwy Ste 400, Centennial, CO 80112-6737
      BBB File Opened:
      12/5/2007
      Years in Business:
      21
      Business Started:
      10/1/2002
      Business Incorporated:
      9/2/2005
      Accredited Since:
      5/15/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Nicole Cimino, Marketing Director
      Contact Information

      Customer Contact

      • Ms. Nicole Cimino, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (720) 920-4140
        Primary Fax

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      BAM Broadband, formerly DirectLink, has made my sprinkler system inoperable as well as ruining one of my sprinkler heads. When they were installing the fiber cable the ruined one of my sprinkler heads. They replaced it but it does not operate now that the sprinklers have been turned on. Worse than that is the fact they must have cut the line from my Rainbird controller to all the zones. The only zones that comes on is zone 1 and has minimal pressure. The head they replaced was part of that zone and it does not operate at all. When I tried to go through each zone none of them work. No matter what zone I go to only come 1 barely comes on. I have a 1/2 acre property, work 2 jobs and do not have the equipment or capacity to hand water my whole yard and newly planted vegetable garden. I called them about the issue last Saturday. They told me homeboy would call me Tues or Wed to set up a repair. I heard nothing so called Thurs morning. She said she would expedite it. Still heard nothing so I called that evening and spoke to the person, ****, who started my claim #*****. He said they had heard nothing and he would email them again. I was very clear if I did my hear anything Friday I would escalate this. Still have not heard a word. My grass is dying and it is supposed to be in the 90s this week. I want an immediate fix to my entire sprinkler system to return it to the condition it wa before they came digging around my yard.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kevin F

      2 stars

      08/06/2024

      Since making the name change to BAM Broadband, weve gone from a couple of short outages with notification from ********** in a year to weekly, longer outages requiring that we call their overseas call center to be told of a network outage in Colorado that effects us - nothing more helpful. BAMs excuses in answer to other reviews here dont help explain the increase in outages and decrease in customer engagement or service. Whether theyre expanding on the cheap or just doing a poor job of maintaining what they have, theres no excuse for all of these outages for what we pay for **************** in *********.

      Local BBB

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