![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforCustom T shirt Kings LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered shirts for our non-profit. ****** said he would let me review the logo size and placement in the shirt. He did not. The logo is too large. It took me three months to get the shirts. I called and sent multiple emails for a status on my shirts. He came up with an excuse every time. He told me they were done and he would drop off at an event we needed them for. That didnt happen. We finally got the shirts the end of December! They were dropped off at one of my club members office. The ladies shirts were of the correct fabric with large logo. The guys shirts were not made of the fabric we discussed. Instead of a blend, he provided a100%cotton boxie shirt. In January, he said he would refund my money for the guys shirts. ($200) He has yet too. He scans his phone calls. So he no longer picks up my calls. I should have recognized these red flags: I went to his place in Centennial and he didnt show up. I had to call him and he said he was at his ****** location. (This was not listed on his website). I paid him up front for the shirts. (Ill never do that again!). I would like the $200 refunded to our ************* Anything you can do to get our club money back and to prevent this from happening to someone else. Ive learned that I will never pay for something up front. Thank you for your help
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.